UK Delivery Options
FREE DHL Standard UK Delivery on all orders £100 and over.
DHL Standard Delivery £4.95 (3-5 working days).
This option is a courier service and will be delivered anytime between 8am and 6.30pm.
All orders are sent via DHL. A signature will be required upon receipt of your order. If there is no-one available to accept the package a calling card will be left behind for you so you can re-arrange delivery.
We are currently unable to deliver to a PO Box addresses. We are also currently unable to deliver on weekends.
Please allow 3-5 working days to receive your order within mainland UK and an additional 5 days for the rest of Europe.
When you place an order we strongly suggest that you have it delivered to an office address rather than a home address, as our couriers can only deliver between 9am and 5pm and require a signature on receipt.
We understand that delivering what you order, at a time that is convenient to you is important. If something goes wrong, as it sometimes will, then fixing it quickly becomes our priority.
EU Delivery Options
Delivery time to the below countries is up to 7-10 working days. Delivery times will vary depending on the zone and customs paperwork process. Please note that ZISE does not have any control over customs processing time.
Please note: As highlighted and underlined below, these countries will require additional paperwork such as a custom declaration form.
EU Delivery Zones
FREE DHL Standard Delivery on all orders £120 (€135) and over.
Zone 1 & 2 £10.00 (€11.50) (estimated delivery time 3-5 working days)
Belgium, Channel Islands, Ireland, Luxembourg, The Netherlands, France, Germany.
Zone 3 & 4 £15.00 (€17.50) (estimated delivery time 5-7 working days)
Austria, Italy, Portugal, Spain, Denmark, Finland, Poland, Monaco, Sweden, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia.
Zone 5 £20.00 (€22.50) (estimated delivery time 7-10 working days after any necessary Customs approval)
Norway, Switzerland, Andorra, Gibraltar, Greece, Lichtenstein, Bosnia and Herzegovina, Iceland, Israel, Serbia.
Outside of the EU Delivery Options
For countries outside of the EU, we offer a Worldwide Express Delivery service priced as follows (this is subject to change for bulky items due to the volumetric cost of shipping by air, in these cases we will confirm shipping revised price before dispatch).
|Order Value||Delivery Price|
|£0.00 - £250.00||£24.95|
|£250.01 - £500.00||£49.95|
|£500.01 - £750.00||£74.95|
|£751.01 - £1,000.00||£99.95|
|£1,000.01 - £9,999.99||£149.95|
Please Note: We are unable to ship to customers based in Australia and North America. If you require ZISE products in these areas, please visit the appropriate site below:
- ZISE USA
Customs and Duty
For countries outside the EU, sales tax, customs and import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Please note that we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. For more details you may wish to contact your local customs office for further information.
Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures. If you are not available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.
If you request your order to be left in a safe place or delivered without a signature, the order will be left at your own discretion as instructed by you, and the Company ZISE UK LTD cannot be held responsible for any lost, misplaced or damaged packages as a result.